History of Pacific BMW
Ho family is the owner of Pacific BMW and it has provided family-owned sales and service solutions to BMW Lovers in Glendale and the greater Los Angeles area since 1982. Pacific BMW operates as a retail automobile dealership. The dealership offers new cars, used cars, a service center, financing and leasing options, and parts and accessories. Pacific BMW specializes in the sale of BMW cars, SUVs, and trucks.
One Big Family
Pacific BMW is a great family.
“You feel like you are not just number one in this family business. People know you. People greet you by name. There is a lot of friendship between the departments. You walk in and everyone is chatting with each other and getting to know each other and asking how their families are doing and they’re talking about their accomplishments and things like that, “Ilse said. The building has plenty of open space that allows for better and easier communication opportunities, as well as more opportunities to greet your neighbor.
Pacific Status by Owner
Our relationship with our clients and with our community continues to deepen with each new year. Over the past decade, we’ve seen the luxury retail landscape evolve significantly. We realize that our customers have new needs when it comes to enjoying owning a BMW vehicle, needs ranging from coordinating on-site pickup and drop-off to service-related visits, Genius inquiries, organizing pre-ride inspections. end of Pacific BMW lease, and everything else.
Pacific BMW Lifestyle Membership
Our solution to these changing needs is the creation of our BMW Pacific Lifestyle Membership Program, a club that is inclusive but offers a level of exclusivity for customers who value access, convenience, knowledge, and domain, clients who want to be in a category separate from the rest.
Pacific BMW service
There are no words to explain the qualities of Pacific BMW’s services.
With the world-class, our Service Center, the benefits of ownership continue long after a BMW is removed from the dealership lot. Pacific BMW employs certified BMW technicians and uses state-of-the-art diagnostic equipment to help keep BMW vehicles on the road for many miles and years. Additionally, This company respects their customers’ time, which is why they work very efficiently to keep service appointments as short as possible.
By purchasing their Lifestyle Annual Membership, customers will benefit from a level of personalization that includes dedicated concierge care for all Pacific BMW Services and sales-related services and appointments along with a full suite of additional lifestyle benefits, amenities, and access to events – privileges that we know our most demanding clients will appreciate, value and enjoy.
Regardless of whether this is your first BMW purchase or you’ve been loyal to our brand for generations, the benefits of the Lifestyle Membership will be tailored to your unique BMW journey, and experiences are personalized down to the last detail.
Pacific BMW Dealer Convention
Pacific BMW Dealer Convention is the event that brings together more than 25 nationalities during two intense and fruitful days where the main objective is to align the entire region. Their Dealers event ran over two days and had two different designs. On the first day, a dreamlike atmosphere was recreated with images based on textures and colors. The stage integrated projections at the guests’ tables so that they could see their names projected on their plates. The scenery was transformed in different parts of the world thanks to cartographic projections.
A global 360 experience was created with the aim of turning guests into the main characters of the convention for the Pacific BMW dealers. It was possible thanks to scenography, which included cartographic projections to involve attendees during dinner and conferences.
On the second day, a more sophisticated, modern and futuristic environment was thought for the work sessions. An octagonal frame provided greater visibility among all the guests. Each element was designed with the aim of integrating and highlighting the guests at the event, from the arrangement of the stage to the placement of tables and chairs. As a final touch, 3 closed rooms that contained a special surprise for the guests: the latest BMW models.
BMW 7 Series
The new 2021 BMW 7 Series is scheduled to arrive at BMW Pacific.
Premium car buyers in the San Fernando Valley who want a luxurious, technologically sophisticated, and fun-to-drive sedan will be very pleased with the 2021 BMW 7 Series. The new 2020 BMW 7 Series, which is scheduled to arrive at Pacific BMW, received a nice redesign for the new model of the year, with beautiful styling, improved driving dynamics, and a host of advanced technologies and premium features.
Pacific BMW in Glendale
And Pacific BMW in Glendale won the 2019 BMW Center of Excellence Award.
Pacific BMW in Glendale, California has a well-deserved reputation for providing a high level of customer service, and the dealership is heavily focused on providing an informative, helpful, and stress-free auto buying and owning experience. BMW of North America recently announced the winners of the 2019 BMW Center of Excellence Award, and they earned this prestigious honor.
Of the 347 Pacific BMW dealers in Glendale in the United States, 33 received the 2019 BMW Center of Excellence Award. The BMW Center of Excellent Award recognizes the best performing BMW dealers in the United States. It covers many facets of dealership performance, including sales, operations, service, customer experience, and Inventory.
Pacific BMW offers the full range of BMW models. This includes BMW series sedans and coupes, ranging from the entry-level BMW 2 Series to the new BMW 8 Series. Car buyers who want a large-capacity SUV can check out the BMW X Model lineup. For the pinnacle of BMW performance, car buyers can take a look at the BMW M high-performance model range. The company also offers green cars, including the BMW I and iPerformance electric and hybrid vehicles.
Pacific BMW Finance
The Pacific has a team of finance partners who can help automotive customers obtain great rates and terms for auto loans while providing a streamlined auto buying process. The dealership also offers helpful tools on its website, including online credit approval and calculators to determine monthly payments for a specific BMW model and the car buyer’s current vehicle trade-in value. Pacific BMW in Glendale located at 800 South Brand Boulevard, California.
Pacific BMW Used Cars
Premium car buyers looking for a great deal on a BMW vehicle in the San Fernando Valley will be very pleased with what Pacific BMW has to offer. The Glendale dealership has special features on many of its new and used BMW vehicles. Buying a used car is a great way to get behind the wheel of a BMW at a cheaper price.
Consumers looking for a new BMW will find many competitively priced models at Pacific BMW and also for used cars. Those who want a luxurious, smooth-driving BMW sedan or coupe can get the 2019 BMW 4 Series 440i Gran Coupe, which costs $ 64,445, or the 2020 BMW 5 Series 530i Sedan, which costs $ 57.895. They also offer high-performance BMW M models. The 2018 BMW M3 CS Sedan costs $ 99,345, while the 2018 and 2019 BMW M4 Convertible costs $ 97,690. Consumers who want a spacious, high-capacity SUV can get the 2019 BMW X3 sDrive40i for $ 37,765.
Pacific BMW Inventory
Glendale Pacific BMW is one of the largest BMW dealerships on the West Coast with a good inventory. The dealership has experienced with a variety of automotive solutions. The dealership has a wide range of new and used vehicles, as well as a highly trained staff of auto repair technicians and a large inventory of BMW parts. Headquartered in Glendale, California, they have 150 employees. Pacific BMW INVENTORY is available in bulk.
Pacific BMW Lease Specials
BMW Pacific offers low financing rates and favorable rental conditions for many BMW models. They offer many reasonably priced used BMW models with minimal mileage. The 2018 BMW 2 Series 230i Coupe (3,173 miles) costs $ 37,565, while the 2018 BMW 3 Series 328d Sedan (2,123 miles) costs $ 43,797. The 2018 BMW X5 xDrive35d (9,868 miles) costs $ 53,970, while the 2018 BMW X5 xDrive50i (1,135 miles) costs $ 74,495.
In addition to great deals, Pacific BMW places top priority on providing exceptional customer service by providing a helpful, informative, and low-pressure car buying experience. Employees also have fantastic discounts with the company. They have a downtown employee leasing program, where employees get discounts on parts, need service, or whatever else needs to be done on their own BMWs.
WORKING AT PACIFIC BMW
Working Together For a Cause
The people at Pacific BMW are caring, hardworking, and considerate. Ilse pointed to a case where all the employees collaborated and worked together on a project for the business owner.
Driving Employee Success
Pacific BMW, in Glendale, CA, is a family-owned dealership serving the greater Los Angeles area since 1982. Pacific sells premium BMWs, of course, but they do a lot more than that.
“It’s like we have three businesses in one,” Ilse Kruger said. Ilse is a talent and development specialist at Pacific BMW. “We don’t have a general manager. What we have are three directors. We have the managing director who oversees accounting, personnel operations, and everything related to technology, property, and security. Then we have the sales department. They are. they supervise the sale of vehicles, their financing. Then we have the after-sales department. They take care of everything that has to do with the purchase of the vehicle. “
These three departments work together every day to create a fun and collaborative work environment. Communication is key at Pacific BMW. Ilse said, “Everyone here interacts with each other.” Directors meet regularly to ensure that the workflow and process are as efficient as possible. Ilse also said that there is a lot of cross-training with employees because the level of collaboration is very high.
The owner, David Ho, is a very down-to-earth guy. He takes the time to get to know people about him. Pacific has New Hire Socials, where David comes in and meets the new hires. The level of investment in people from top to bottom is exactly why Pacific BMW continues to improve.
Steering Employees in the Right Direction
From the beginning, Pacific BMW ensures that employees are well cared for and prepared for their duties. “During the onboarding process, they run a lot of employee checks and set smaller goals. But every year they do a performance review. Basically, they make sure everyone is transparent with who they are.” This is how employees individually work towards the department’s goals, “Ilse said.
Pacific BMW’s leadership inspires employees through a core set of values. These values guide employees in everything they do. “We want to be known for being honest, innovative, and attractive, ”said Ilse… One way to keep an open and honest atmosphere is by posting everything that is happening at the dealership on the employee portal. This allows employees to always be aware of what is happening and never feel out of the loop. An example of something that is posted here is company statistics. Ilse said this is great because you can see the ups and downs of the business.
Pacific also values people who believe in something. They have a voting day, where if you wear your “I voted” sticker to work, you can dress casually for the day.
Pacific BMW parts
Pacific BMW parts have very good quality. They Sell almost every BMW vehicle parts.
Some customers review Pacific BMW parts:
Jeff C. Los Angeles, CA
I bought my Frank Four series second hand and I LOVE, LOVE, LOVE you guys. Galo in service is ABSOLUTELY THE BEST! I can’t say enough about him, you know his product and it has been a huge help to me.
This is the place to take his BMW! ….. and buy one too!
Pacific BMW Glendale Service Dept
The Pacific BMW Glendale service department has excellent service and support from Justin Ko and responds to all customer inquiries in a friendly and respectful manner. He made everyone feel welcome and want to come back to this dealership again.
Customer Review about Pacific BMW Glendale Service dept:
Husser . Los Angeles, CA
I called about a used BMW listed on their website and asked about availability. The person who responded said this particular vehicle appears to be in the Pacific BMW Glendale service department and it was on a Sunday. Let me call you back. Surprisingly, he called me back in 10 minutes, that this I3 was not available that day, but we have others.
He put me in touch with James Kim, who greeted me immediately upon arrival and offered me a practical test. I bought a vehicle right after the test drive and drove home with it that afternoon. The price was excellent, the vehicle in good condition, and Lucy answered a question she had about the sales contract promptly, even on her day off.
GILBERT . Los Angeles, CA
My experience was great. They were all very friendly and proactive. They gave me all the information I needed before I had to ask. I plan to buy another BMW and will definitely come to this dealership. It was my first time here, but I will definitely be back.
THE BENEFITS AT PACIFIC BMW
Some of the benefits that Pacific BMW offers are:
|Medical, dental, and vision benefits|
Vacation and PTO
Snacks in the office and occasional lunches
About Pacific BMW Certified Collision Repair Center
In operation 39 years, 6 years at this location.
Driving Beyond the Standard.
Paintless Dent Repair
Automotive Glass Replacement
Insurance Company Assistance
Pacific BMW Service HOURS
* Holiday hours may differ. Why Crevier BMW better than Pacific BMW? Crevier BMW Review